Terms of service

Terms of Service

Welcome to Zemonk ! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or have obtained parental/guardian consent to use our services.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

  • All products are subject to availability. We strive to keep our inventory accurate, but occasional discrepancies may occur.
  • Prices for products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

3. Order Process

  • Once an order is placed, you will receive a confirmation email with your order details.
  • Orders may be canceled or modified before they are shipped. After shipment, no changes can be made.

4. Shipping and Delivery

  • Please refer to our Shipping Policy for detailed information on order processing times and delivery timelines.
  • We are not responsible for delays caused by courier companies or other unforeseen circumstances.

5. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy. Please review the policy for details on eligible cases and the resolution process.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of our store or its license and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or exploit any content from this website without prior written permission.

7. User Conduct

  • You agree not to use our website for any unlawful purpose or to violate any laws in your jurisdiction.
  • Harassment, abuse, or harm towards our staff, other users, or third parties will not be tolerated.

8. Limitation of Liability

  • We are not liable for any damages or losses arising from the use of our website or products, except as required by law.
  • Our maximum liability to you is limited to the amount you paid for the product or service in question.

9. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

10. Changes to Terms of Service

  • We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.
  • It is your responsibility to review these terms periodically for any updates.

11. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of Punjab, India.

12. Contact Information

  • If you have any questions or concerns about these Terms of Service, please contact us via our support portal.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing to shop with us!